However she said she would replace the little guy but I'm keeping her posted. So far he/she seems ok. And yeah it could have been in alot worse place that it was. I feel soo sorry for it though.
Oh and with temperature its getting cooler here in Scotland so fingers crossed it heals. Although the soft water we have up here is not gonna help.
Hope they repair soon 
Hey Lynz
I got snails from the same person, They grow huge. Don't worry it will grow back fine, mine have.
Did you get a Mix of Colors or just the Pink Caramels. Although I forgot i could have sent you some Pink and Caramel, But forgot to put them in the with the Plants. Ooops
Ohhh you were gonna send me some were you ?
I have four now so that will do me I reckon. My old one gigantic yellow one has been going awhile now and seemed pleased when he encountered one of the dark purple ones. I got two purple and one pink. The seller, Karen seemed really nice about it and I sent her the pics of the snail who's fine now. So no need for a replacement. Hey Lynz
I got snails from the same person, They grow huge. Don't worry it will grow back fine, mine have.
Did you get a Mix of Colors or just the Pink Caramels. Although I forgot i could have sent you some Pink and Caramel, But forgot to put them in the with the Plants. Ooops
Hiya Gill,
Ohhh you were gonna send me some were you ?
I have four now so that will do me I reckon. My old one gigantic yellow one has been going awhile now and seemed pleased when he encountered one of the dark purple ones. I got two purple and one pink. The seller, Karen seemed really nice about it and I sent her the pics of the snail who's fine now. So no need for a replacement.
I noticed the snails in your tank look like the pink one I have. Have yours reproduced?