Gill
Store Manager Coalville Aquatics
Hello Paul,
I can So Relate to your experiences within an LFS.
It was the same for me.
My First Day - I was told to Scrub down all the Water Features - if anyone is Familiar with Dobbies Larger Stores you will know they ahve Loads of them.
Second Day
Cleaning again
Third
Cleaning.
The Fulltime workers loved using Feeder Mollies for the Marine fish. I hated that as they wold use the most lovely Black Lyretail Mollies, for the Groupers and Lion Fish. Piranhas were fed Goldfish and Guppies.
It soon Dawned on me that I was a Glorified Cleaner when the Manager was In - He onlt Worked every other Day.
When He was not In, I was able to Chat to the Customers and advise them on what I LEARNED FROM ALL YOU GUYS' ADVICE and not the Managers.
I got Very annoyed with his views.
EG a 5 Gallon, he wanted me to sell 10 Goldfish for it. I tried in Vein to Explain the 10Gallon rule For Goldfish, but HE KNEW BEST as He Was MANAGER.
I got Very upset at the fish they bought and how they did not care about the conditions they kept the Trops and Colds in.
They ordered fosh *2 a week so that the Tanks Always looked full and healthy.
The truth was that the fish were below standard most of the time and whole shipments would be dead the next day.
I was not amused when the Set Up Mudskipper tanks - I asked on here for advice adn then offered that to them - It was Ignored and all the Mudskippers Died within a Few Days, But the MANAGER just ordered more.
The worst was Freshwater Snowflake Eels. Ordered a few and the died within a Day. They stank the Place out.
Also they "had" Quarantine Tanks but never treated any of the fish in them. Leaving them to get worse and die, if they did not die the tanks were not cleaned out - more ill fish would be dumped in them.
Even down to Medicating was a very poor system, All the Tanks ran on Banks of Sumps - refugiums 'sp'. If there were clowns in one of these, they would all get the same doses. so the clowns would die.
I only Enjoyed being able to talk to the customers and help them make the best choices given what I knew and Gleamed off here.
They did start to notice - that Actually he does know what he is talking about and started refering customers to me. More so trop questions and Fighter Questions.
I gave up in the End - as all I was there to do was Clean and Did not Enjoy the Experience.
They only Cared about the Marine Section, that was kept Prestine and never any ill fish in those tanks.
I so Understand. Keep @ it Paul, your hard work will pay off eventually.
PS Does your store use Barcoded system for all sales, or do you just write the prices of the fish on the bags.
Dobbies was Entirely barcoded, so that the System automatically Ordered fish.
Even the Dead fish were Barcoded, so that the Main Data System could track for the Quality of the fish from Suppliers.
I can So Relate to your experiences within an LFS.
It was the same for me.
My First Day - I was told to Scrub down all the Water Features - if anyone is Familiar with Dobbies Larger Stores you will know they ahve Loads of them.
Second Day
Cleaning again
Third
Cleaning.
The Fulltime workers loved using Feeder Mollies for the Marine fish. I hated that as they wold use the most lovely Black Lyretail Mollies, for the Groupers and Lion Fish. Piranhas were fed Goldfish and Guppies.
It soon Dawned on me that I was a Glorified Cleaner when the Manager was In - He onlt Worked every other Day.
When He was not In, I was able to Chat to the Customers and advise them on what I LEARNED FROM ALL YOU GUYS' ADVICE and not the Managers.
I got Very annoyed with his views.
EG a 5 Gallon, he wanted me to sell 10 Goldfish for it. I tried in Vein to Explain the 10Gallon rule For Goldfish, but HE KNEW BEST as He Was MANAGER.
I got Very upset at the fish they bought and how they did not care about the conditions they kept the Trops and Colds in.
They ordered fosh *2 a week so that the Tanks Always looked full and healthy.
The truth was that the fish were below standard most of the time and whole shipments would be dead the next day.
I was not amused when the Set Up Mudskipper tanks - I asked on here for advice adn then offered that to them - It was Ignored and all the Mudskippers Died within a Few Days, But the MANAGER just ordered more.
The worst was Freshwater Snowflake Eels. Ordered a few and the died within a Day. They stank the Place out.
Also they "had" Quarantine Tanks but never treated any of the fish in them. Leaving them to get worse and die, if they did not die the tanks were not cleaned out - more ill fish would be dumped in them.
Even down to Medicating was a very poor system, All the Tanks ran on Banks of Sumps - refugiums 'sp'. If there were clowns in one of these, they would all get the same doses. so the clowns would die.
I only Enjoyed being able to talk to the customers and help them make the best choices given what I knew and Gleamed off here.
They did start to notice - that Actually he does know what he is talking about and started refering customers to me. More so trop questions and Fighter Questions.
I gave up in the End - as all I was there to do was Clean and Did not Enjoy the Experience.
They only Cared about the Marine Section, that was kept Prestine and never any ill fish in those tanks.
I so Understand. Keep @ it Paul, your hard work will pay off eventually.
PS Does your store use Barcoded system for all sales, or do you just write the prices of the fish on the bags.
Dobbies was Entirely barcoded, so that the System automatically Ordered fish.
Even the Dead fish were Barcoded, so that the Main Data System could track for the Quality of the fish from Suppliers.