Need Help Urgently Please

[MermaidMel]

Where it says IN and OUT on an external canister, is that INto the tank or INto the canister? I have gone blank! Got no instructions and had a massively long fortnight and so sleepy. I was sure IN meant into the tank now I'm not so sure because it's not working!!

 

[Cdarmychi]

its the filter intake. so into the filter.

 

[MermaidMel]

its the filter intake. so into the filter.

OK I've done it right I think because mine is set up the same as the Tetratec user video

I have the intake tube going IN to the filter canister

I primed it, the canister filled up, then started bubbling a bit at the intake tap area and is not going back OUT into the tank. It's all been cleaned, brand new tubes, no kinks etc.

It's weird, any ideas?

 

[Cdarmychi]

Well here are the two pages out of our fluval book, I know not the same brand, but the basics are the same....ill try to get the troubleshooting up here next.



INSTALLATION AND USE

3. Prepare intake connections

1. Attach hosing to the intake connector on the AquaStop valve; when you hold the AquaStop valve by its silver lock lever, the input connector will be on your left.

a. Push one end of the hosing onto the valve; push it all
the way, as far as it will go.

b. Turn the lock nut counter clockwise until it is as tight as
you can make it without forcing.



2. Measure and cut the hosing. You will need a length of
hosing that reaches comfortably from the filter canister to
inside the aquarium.

a. Place the AquaStop end of the hosing at the
approximate spot where it will be positioned on the
filter cover once the filter is installed.

b. Stretch out the hosing so it rests over the "intake" rim
connector assembly.

c. At a spot about 4 in. (10 cm) beyond the aquarium rim,
use a utility knife to cut the hosing. Do not cut the
hosing too short.

IMPORTANT: You will want the hosing to be long enough so that its connection point with the intake assembly is always about 3 in. (7.5cm) below the water line. Remember, you can always cut hosing shorter during final installation, if necessary.

3. Push the cut end of this "intake" hosing into the rubber
connector on the intake tube. Push the hosing in by at least
1 in. (2.5cm) without twisting it.

IMPORTANT

• Hosing must follow a straight path with some slack but
no kinks or loops.

• If the hosing is too long, the filter will not work properly.

• The factory-finished end of the hosing must connect to
the AquaStop valve.

• To ensure a watertight seal, the cut end of the hosing,
which connects to the intake assembly, must be kept
under water.

EN-8

INSTALLATION AND U5E




4. Clip the suction cup onto the intake assembly near the
strainer and place the assembly in the tank, making sure
the strainer is at least 3 in. (7.5cm) from the bottom. (If the
tube is too long for the height of your aquarium, remove
the strainer from the intake assembly, cut the tube with a
hacksaw, and then replace the strainer.) Once the intake
assembly is properly positioned, lock it in place by pressing
the suction cups against the glass.

5. Position the top half of the rim connector assembly over
the hosing and push down until it "clicks" to lock the
hosing in place.


4. Prepare output connections

1. The remaining length of hosing will be used for output. Attach the hosing to the output connector on the right side of the AquaStop valve's silver lock lever.

a. Push the factory-finished end of the hosing onto the
valve; push it all the way, as far as it will go.

b. Turn the lock nut counter clockwise until it is as tight as
you can make it without forcing.

2. Measure and cut the hosing. Again, you will need a length of hosing that reaches comfortably from the filter canister to inside the aquarium.

a. Place the AquaStop valve end of the hosing at the
approximate spot where it will be positioned on the
filter cover once the filter is installed.

b. Stretch out the hosing so it rests over the "output" rim
connector assembly.

c. At a spot about 4 in. (10cm) beyond the aquarium rim,
use a utility knife to cut the hose. Do not cut the hose
too short. Remember, you can always cut it shorter
during final installation, if necessary.

IMPORTANT: Remember, to maintain a watertight seal, the connection point between the hosing and the output nozzle should be kept below the water line.

 

[england]

what i do when seeting up filter for first time, have the intake which is the water coming out of the tank into<intake>the filter and water going out<outtake>of the filter into tank....submerge the intake pipe to the desired setting near to floor, then the poss messy bit, make sure the tap is on the pipe, suck through the pipe til water gushes out<you will want a bucket,quickly turn the tap connector to off,same to other pipe, make sure filter is full off water and is swithed off in the wall. connect intake pipe first, then out take, then open first intake pipe followed after by the out pipe tap....leave a minute, now switch on in wall

 

[Cdarmychi]

Oh. Here we go.

**This is a gravity fed system. For it to work properly, the filter must be positioned below the aquarium.
**The distance between the bottom of the canister and the maximum water level are not to exceed 4.5ft
**Hosing must follow a STRAIGHT PATH from the filter to the aquarium rim, with SOME SLACK, BUT NO LOOPS
**If hosing is too long, filter will not work
**The water level should never be more then 7 inches below the rim of your aquarium
**Never install the filter above the water level

***No kinks or loops in the hosing
***The base of the canister is not more then 4.5 ft below the water level
***The intake assembly is securely attached to the aquarium wall
***No air is bubbling into the water aat points where the intake assembly and the output nozzle conect to the hosing.
***No water is escaping from the hosing at the aquastop valve connection points
***The cannister cover is securely closed
***The black and silver levers on the aquastop valve are both pushed all the way down.

*********Have you primed the filter? There should be a handle or lever that you pump to start the unit.***********

 

[MermaidMel]

Hi yes thank you for posting all of that

I primed it, the canister filled with water no problem, it's full to bursting in fact but it's not going back out into the tank I guess hence the fact there was a seeping around the taps

I am so scared of external filters, I've had mine soak me and the living room twice and I can't face it happening again

 

[Cdarmychi]

Sorry to hear that, but i do know how you feel, i hate even touching mine lol...

but i am all out of ideas.

 

[minxfishy]

Mel, have you got the out tap turned to the 'on' position?

 

[DJ ArKaDaRkA]

always remember to clip all the clips to keep the lid on tight

i didnt yesterday and black water went everywhere

was my first time opening it since ive had it i hope not to make that mistake again

 

[MermaidMel]

Yeah taps were on guys
Perhaps if I turn the intake to OFF and start the motor and keep the outlet ON, that might encourage the flow?
So frustrating. I am so scared of water now after my latest misgivings and my ruined carpet.
I am having a tea party for 20 people today I can't have a wet living room again!

 

[Kizz]

my eheim tends to do this when i take mine apart .when i put it all back together turn it on nothing happens but i know it's full open up both valves when it's on get a step ladder take off the bit for your spray bar and sook like hell you'll prob get a mouth full of water but that's normally how i get mine going again.

As long as your clips on the external are secure you wont flood the livingroom. I've only ever done it once with mine cause i hadn't made sure all clips we're secure lost about 60L of water out the tank in minutes !lol

Good luck!!

 

[minxfishy]

OK, the INTAKE is the pipe from the tank into the canister, the OUTTAKE is the pipe from the canister to the tank. You sure you got them on the right way? Make sure both taps are in the ON positions, pump the black button a few times to fill it, then turn on the electricity. Ensure all the clips are down tight holding the lid to the body of the canister and you should be good to go.

If your at all concerned, put the canister in a bucket before you turn it on.

 

[MermaidMel]

The way its set up I would be able to get my head in the tank to sook lol

The motor's working but there doesn't seem enough pressure behind the outlet its only going up a bit and its leaking at the base where the taps are attached even though everything is tight as tight can be

I've left the intake off incase it takes too much in that it can't get out

Should I keep pumping the button whilst leaving the intake off? I've just shortened the pipe a bit but it's not helping

Really stressed

 

[minxfishy]

No stop pumping with the taps off.

OK, turn the taps to off, turn off the electricity, in fact unplug it. Undo all the connections. Open it up and ensure all the baskets are in the correct position so that the hole lines up. Check the impellor and make sure its in the right place and can move freely (have you lubbed it?) Put the lid back on, making sure the pipe goes into the hole. Clip down securely. Then make sure all the pipes are completely straight, no kinks in them. The put the intake tube/connection back on the lid, ensuring you dont thread it. The put the outtake back on, again ensure its not wonky. Tighten. Check all connections, then make sure the taps are ON, pump the black knob again, it should fill, then turn on the electricity. It might take a couple of seconds for the water to pump back out.