New Weekly "off Topic" Topic (7/05/12)

[Ludwig Venter]

As a part-time job, I used to do drive-in management. I remember the petty little things people would complain about..... A guy would buy a hamburger at interval and then almost completely devour the thing and bring back the leftover fragments and complain that he thinks the meat was off.... We were compelled (by franchise policy) to give the man a replacement hamburger......

Same thing happened later on when I had my own pub/restuarant that a guy would almost finish his beer and then complain that it was flat or that the meat was not as requested and many, many other little things, until I put up a sign which read "In this establishment.... the customer is not always right. Accept that or go support the opposition" .... (and of course I had no opposition in the little town).....

It is just amazing how you get these compulsive complainers.... Do you know one (or are you one)..... what petty issues have you heard people complaining about....?..

 

[BigTuna]

This is sort of along the same lines. I was at my LFS store just the other day talking random stuff with the staff. A man comes up and interrupts us to inform the staff he had just been released from the hospital. Here's a little bit of the conversation that I overheard: (this is pretty well word for word, no exaggerating)

"So I just got released from the hospital," says customer.
"Oh, why were you there?" replies LFS.
"I got stung by the lionfish you sold me."
"No way, are you alright?"
"Yes, but my DR. and my lawyer thinks you should have warned me of the potential dangers. I could have been killed."
"We did warn you. I even told you we needed an experienced member of the staff to get the lionfish for you for that very reason."
"No you didn't tell me."
"Yes we did, you even told us you've researched all about lionfish, and the other predators we've been selling you. How did you get stung?"
"I tried to pick him up."
"I see."
"He died after her stung me, but the one I really wanted is still here, so I think you should give him to me for my troubles."
"Why did he die?"
"They die after they sting people."
"No you're not getting another one from us, thanks."


The man then went on a five minute rant that they will all get sued if they continue to sell deadly lionfish without warning people, and he felt he should have got his money back at least.

I myself have been thinking about getting a lionfish once my tank is ready, and I can tell you that they are very informative when it comes to things of this nature. I just hate how people think that others should have to pay for their own stupidity. This guy is lucky he never got a stonefish.

 

[Ps3Steveo]

I worked as a chef in a restaurant while I was in school, only a grill chef but we had a customer once who weighed in at about 20 odd stone. He asked for a blue steak, some people may not know reading this thread but it basically means its so rare it still moo's when you put your fork in it. He complained over and over that his steak was under cooked, sending it back over and over till it was well done taking another big bite every time. Then complained it was over cooked so we had to start over with a fresh steak, he basically complained so much to get two steaks. Why not save the trouble and buy two, no wonder he went in at 20 odd stone. So frustrating and after all that we knew he wasn't poor which we first thought as he bought all 3 chefs a beer lol. Why not save the grief and buy one well done and one blue, I don't get people some times.

 

[CezzaXV]

I work on a leisure park manning the rides. There are so many health and safety rules we have to make sure our customers abide by its unbelievable, and I can't say I agree with all the rules, but it's my job so I'm anal about it as its not worth the trouble I'd get into (and have got into) otherwise.

It is incredible the lengths some people will go to to try and get around the rules, and the excuses they'll give. Some of the rules I enforce are company policy, while others are law and I can get in legal trouble personally if I don't enforce them. Many, many people think they're the exception to the rule.

My favourite is this one - on one ride we have, it is undercover but we require spectators to wait outside. There is an area undercover for spectators to stand, but as soon as it starts raining everyone wants to come in. If I had a penny for every time I've said "I'm sorry, but the rules don't change because it's raining" I'd be rich!

I've also had a customer shouting at me over and over if they were paying me enough to enforce these rules. I informed her that unemployment didn't pay enough for me to not enforce them and find myself out of a job.

If a customer refuses to listen I call my manager and let him deal with it. It adds excitement to my day!

I am constantly amazed by the cheek of some people. I wouldn't have the guts to do what many of my customers try to!

 

[Akasha72]

a few weeks ago this 'odd' guy came into our little charity shop. My manageress came and stood next to me at the till (we can smell trouble sometimes!)
He bought rugby style top, ripped off the ticket and had it on before he'd even paid me for it. As is the rules I offered him his receipt which he waved away. He wobbled out of the shop (we think he was on drugs but it's hard to tell these days!) Two minutes later he came back with a bag he'd found on the rail outside. "That'll be £2.50 please" I kindly asked. He slammed the money on the counter and started out of the shop. I shouted after him if he wanted his receipt - no answer.

A minute later he came back in "where's my receipt"

"you said you didn't want it" I said.

He then went on about the establishment and his rights and was rambling random stuff. My manageress came up and asked what the problem was
"I want my receipt, it's my ******* legal rights, I'm working against the establishment, know what I mean (the phrase that winds me up the most!)"

She turned to me and asked where the receipt was. Well if a customer doesn't take their receipt it's company policy to tear it up and throw it in the bin!
I always tear them into four just to be sure we can't get accused of fraud!!

Well, (you know what's coming don't you) me and the manageress had to go through a bin full off torn up receipts to find the two receipts and stick them back together with sticky tape!!! Meanwhile the odd guy stood there swaying and rambling random stuff.
After he's gone a lady that was also in the shop and turned to me and said -

"Some people just need a slap, well done for not doing so"

 

[Squidward]

Compulsive complainers - my mother in law is one.
Don't even get me started.