New member need advice about a filter

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Kay1601

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Good afternoon
I have this elite filter however Iā€™ve lost 10 cardinal Teras due to the fish keep on getting stuck behind the filter can anyone give me some advice
 

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The stingray filter is notorious for this. The way to stop this happening is to put a layer of filter wool/floss between the filter and the glass to stop fish going into the gap.
 

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