My 60L Cube

[Jinx_]

What seller was it? Proshrimp? Are the plants you received looking ok?

Pro-Shrimp, yep. How'd you know?

And haven't received the plants, since the box with them was left downstairs in the communal corridor. I came down and well, what do you know, it got stolen

 

[MattW]

Proshrimp is very popular for plants in the UK, so I naturally assume it's what people use + they use RM. I myself have spent a fair amount on that site over the last few years.

It does hurt a little to see this list

Damm that's unlucky . I have gotten refunds before for singular missing items/damages, but never a whole package. IME, they have been easy to work with in matters like that. With it being a whole package, they may claim RM is at fault and that you should contact RM. Knowing RM however, they probably won't do anything in regards to refunds.. Recently, they've been going downhill in terms of customer service. You could mention that the intercom was never rung, or there was no IRL acknowledgement that a parcel was delivered, and see what they say.

 

[Jinx_]

Proshrimp is very popular for plants in the UK, so I naturally assume it's what people use + they use RM. I myself have spent a fair amount on that site over the last few years.
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It does hurt a little to see this list

Damm that's unlucky . I have gotten refunds before for singular missing items/damages, but never a whole package. IME, they have been easy to work with in matters like that. With it being a whole package, they may claim RM is at fault and that you should contact RM. Knowing RM however, they probably won't do anything in regards to refunds.. Recently, they've been going downhill in terms of customer service. You could mention that the intercom was never rung, or there was no IRL acknowledgement that a parcel was delivered, and see what they say.

I'm honestly upset with Pro Shrimp.
They will never answer any of your questions, unless you won't get what you paid for. Like when they didn't pack my water sprite. It's really rude and doesn't build trust.

Royal Mail hasn't been even acknowledging any of my complaints. This isn't the first time they left any of my parcels downstairs for them to be stolen. Once I fought for a replacement for a good two months, both RM and eBay being useless into oblivion...

RM has became so incredibely incompetent... They shouldn't be called 'Royal' anymore, it's shameful when they do what they do.

Unless they're bought out by Evri? lol