I partially agree that in most cases all the questions on UV aren't needed, but possible for different reasons... A lot of stores run single tank systems, i.e. each tank is a separate system. In this scenario, UV is impracticable, and locking-down an individual tank is really easy to do, so you wouldn't usually run UV on that type of set-up
However;
If the shop has all the tanks tied together and the shop assistants don't know the answers to questions about their system, it's probably safe to assume they aren't implementing UV correctly at that store, unless the employee passes you on to someone whom does know the systems being ran and start to give you answers to the questions. Quite often, you don't need to do the mental maths, as if they are doing it properly, they'll be open about their set-up. If they are fudging it to look good, the numbers would be that far of what's needed that it would be obvious that they either don't run UV as they claim, or aren't implementing it correctly

Also, if they aren't doing it properly, they'll tend to shut-up and become defensive past the answer of yes to the question "do you run UV on your systems?".
I should point out though, that I only advocate UV in a shop system, not at home
All the best
Rabbut