waterdrop
Enthusiastic "Re-Beginner"
I read this whole thing shaking my head in disbelief that a brand new ProII, one of the best cannisters out there, could give anyone this much trouble starting up... until I got to the last post and realized it was a -used- cannister and indeed had sat uncared for. That explains it, as you've found out.
You've learned a valuable lesson. There are, to my knowledge (I don't have that exact model), 3 important black silicon rubber O-Rings on there, as you've no doubt noticed now. One in the large one sealing the pump head to the cannister box, the other two are the little ones that seal the inlet and outlet taps to the pump head on top. You have to learn to love and care for these 3 rings
. By now you've probably got yourself new rings, right?
Learn to take them off gently and dip your thumb and forefinger in either vasoline or the nearly identical stuff eheim gives you (vasoline with fewer additives) and rub it into the silicone rubber all around and along the O-Ring. What I do is to do a -thorough- application like this periodically and then most of the time just apply a bead of vasoline around the perimeter without taking the O-Ring out, like rabbut was describing. The small tap rings are easy to take off every time to give a thorough re-lube. Always closely inspect the entire O-Ring for breaks and nicks. You want to be prepared to get a new seal if an old one gets broken.
We tend to feel this silicon rubber material and assume its totally water proof (because is does seal so well), but in fact this stuff will oxidize (or some sort of reaction) and break down when directly in contact with water over a long time. This is why we protect it with vasoline in a water application. If you are a swimmer, for instance, and use a silicone cap, you can make it last a lifetime by drying it after each swim. If it stays wet it will rip within a month or two.
~~waterdrop~~
You've learned a valuable lesson. There are, to my knowledge (I don't have that exact model), 3 important black silicon rubber O-Rings on there, as you've no doubt noticed now. One in the large one sealing the pump head to the cannister box, the other two are the little ones that seal the inlet and outlet taps to the pump head on top. You have to learn to love and care for these 3 rings

Learn to take them off gently and dip your thumb and forefinger in either vasoline or the nearly identical stuff eheim gives you (vasoline with fewer additives) and rub it into the silicone rubber all around and along the O-Ring. What I do is to do a -thorough- application like this periodically and then most of the time just apply a bead of vasoline around the perimeter without taking the O-Ring out, like rabbut was describing. The small tap rings are easy to take off every time to give a thorough re-lube. Always closely inspect the entire O-Ring for breaks and nicks. You want to be prepared to get a new seal if an old one gets broken.
We tend to feel this silicon rubber material and assume its totally water proof (because is does seal so well), but in fact this stuff will oxidize (or some sort of reaction) and break down when directly in contact with water over a long time. This is why we protect it with vasoline in a water application. If you are a swimmer, for instance, and use a silicone cap, you can make it last a lifetime by drying it after each swim. If it stays wet it will rip within a month or two.
~~waterdrop~~