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I should probably have mentioned that since my water is 20ppm I'm mixing ro water with tap water so can do any parametersIn the UK, hardness is usually given separately from the water quality report. But as you give your location as London I would expect your water to be hard. Your water company's website should confirm this. If you can't find your hardness, tell us the name of the water company and we'll see if we can find the page.