So my tetratec ex600, which I bought from the classifieds, has been stored dry for 4 years. Come to try it, it leaked so I changed the motor head O ring, still leaked. Found this reference to a problem around the time I bought it http/www.ukaps.org/forum/threads/tetratec-external-filter-leaking-problems.4796/
Rang tetra, can't begin to tell you how abysmal their customer service is, so I bought a hose adaptor. It's come today, fitted and it's still leaking. I've also bought a spray bar kit (yet to arrive) as that was broken too. So lots of pennies spent, on top of the original cost of the filter, and I still don't have a filter.
I'm kind of out of options, I really wanted to set my tank up this half term, so I could do more water changes while I was off, but it's not looking likely now and I don't know what else to do.
I also bought a hydor external heater, but having been running with the filter for about 40 mins, the water is no hotter.
Big fat
Thanks for any suggestions
Rang tetra, can't begin to tell you how abysmal their customer service is, so I bought a hose adaptor. It's come today, fitted and it's still leaking. I've also bought a spray bar kit (yet to arrive) as that was broken too. So lots of pennies spent, on top of the original cost of the filter, and I still don't have a filter.
I'm kind of out of options, I really wanted to set my tank up this half term, so I could do more water changes while I was off, but it's not looking likely now and I don't know what else to do.
I also bought a hydor external heater, but having been running with the filter for about 40 mins, the water is no hotter.
Big fat
Thanks for any suggestions