Hum.... so lots of travel for items

[WhistlingBadger]

yeah, it's pretty common for shippers to tell you not to worry about it when you offer to refund the refund. But it's nice to try.

 

[fishorama]

This reminds me of 20+ years ago when I bought a discounted floor model microwave/"convection" oven to try out & paid for delivery, removal & installation. Then somehow it was damaged. They said they ship a brand new 1 from another store...in another week. That didn't happen, so they refunded delivery, installation, disposal of the old 1 & another discount on my order. I felt no guilt, it was their fault & I had no microwave for almost 3 weeks.

 

[Herpin Man]

My wife ordered a piece of furniture from Amazon, that I assembled over the weekend. While doing so, I discovered a problem with one of the components. My wife called to ask for a replacement part, but they refunded her instead. Evidently, it's cheaper for these companies to simply give people their money back, than to mess with a return or replacement parts.
Upon closer examination, I discovered that the issue with the part was actually inconsequential. I told my wife to call back and cancel the refund. Not sure if she did that, though.