Asking if snails are bad is like asking if the color blue is good or bad. It really depends on whether or not you like them. I have some snails in most of my tanks and just remove them when I think their population has gotten too high. They are quite effective at eating algae on the glass but not good enough at it that I don't need to clean the glass myself. They are, in my opinion, a natural part of my planted fish holding container, just as much as the fish or plants are. Some are more attractive than others in my view, but my taste in fish or plants probably doesn't match yours either. If you like snails they are nice to have. If you don't like snails, they have very few redeeming values.