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ChrisH

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I know that this forum has been subject to a great deal of information about bad LFS, but I really wanted to commend java-plants.com. They sent my order of plants to my billing address, as opposed to my delivery address by mistake. However they admitted their mistake straight away and sent me a new batch without even requesting that I get the first batch back to them. (I live 300 miles away from my billing address)

It was so nice to have that level of Customer Service! :alien:
 
I have used them and found their plants to be good but their service not and I was (and still am) not impressed by all the creatures that have come into my tank from their plants. I had no confirmation of the order and did not have a clue when it was due to arrive, other than being told by someone else (a member of TFF) when they usually send them out.

:/
 
No, I've had superb service from them too. Any critters that come over with my plants I consider a blessing as biological diversity is good.... mmmokayyy :D
 
I am hoping that my new clown loaches are going to enjoy any extras that may have shipped with the plants! :unsure:
 
Cheese Specialist said:
I have used them and found their plants to be good but their service not and I was (and still am) not impressed by all the creatures that have come into my tank from their plants. I had no confirmation of the order and did not have a clue when it was due to arrive, other than being told by someone else (a member of TFF) when they usually send them out.

:/
i rinse my plants twice and i have had no snails (from jave). untill i got some fish bout 4 weeks later and i put there water in my tank by mistake and now i have ramshorn snails!!!!
any tips of getting rid of them? the cucumber doesnt work, fishing em out by hand isnt working becasue i got 10out the other day and i came back another hour later and there was 3 more on the glass!
 

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