Hi and welcome to the forum
Any chance of a picture of the fish and tank?
If the pictures are too big for the website, set the camera's resolution to its lowest setting and take some more. The lower resolution will make the images smaller and they should fit on this website. Check the pictures on your pc and find a couple that are clear and show the problem, and post them here. Make sure you turn the camera's resolution back up after you have taken the pics otherwise all your pictures will be small.
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Guppies regularly have bacterial and protozoan infections on them at the shop and can die from that.
If there was any cleaning products or chemicals in the tank, it would poison the fish.
How did the fish die, where they gasping at the surface, dashing about, doing barrel rolls, anything that didn't seem like a fish just casually swimming around?
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What are the tank dimensions (length x width x height)?
What is the GH (general hardness) and pH of your water supply. This information can usually be obtained from your water supply company's website or by telephoning them. If they can't help you, take a glass full of tap water to the local pet shop and get them to test it for you. Write the results down (in numbers) when they do the tests. And ask them what the results are in (eg: ppm, dGH, or something else).