Bah, I am so urked right now.
so few weeks ago I bought a tank, one that I really like. a NEW tank, so I get it home and fill it up and everything is good, then I get a couple fish and turn on the lights and really look into for the first more then a passing glance, and I see a nice big scratch right in the middle of the glass. @$#$%#@
So I turn it around and there is a couple more scratches, not as bad, so i leave it this way. few more days go by and the water starts to really draw the color from the bog wood. And wouldnt you know it, the scratchs are like floresent now and kinda glow, I see nics jsut about everywher.
Now two days ago I get new track lighting in the room with the tank, and I notice the silicon at 2 of the edges suck, and there is silicon on the outside too, and with the new lighting it stands out like mofo.
And looking through that end peice of glass I notice its not as clear and nice as looking through the front/back or other side.
So this leads me to beleive that peice was replaced.
I know I should have noticed this at the store, but really, I was told brand new, and expected it from a large company like they are.
So I go back today and ask if they have another one i could swtch for. He says it was the only one like it they had in. I complain a bit about how I feel I got a used tank and stuff, and ask if not a direct replacement then I want this other one and I would cover the difference.
He says "I think you sould leave now" $!$!#$(#$@@$$!@#)_$*
So now I sit here wondering if I should go up the chain at the store or just call my CC and do a charge back (for those that dont know it basically means reverse the charge so they are stuck with the bill) and then go somewhere else and buy one that doesnt look like complete garbage.
This is an allglass brand tank.
So should I just go back and talk to someone else? or what?
so few weeks ago I bought a tank, one that I really like. a NEW tank, so I get it home and fill it up and everything is good, then I get a couple fish and turn on the lights and really look into for the first more then a passing glance, and I see a nice big scratch right in the middle of the glass. @$#$%#@
So I turn it around and there is a couple more scratches, not as bad, so i leave it this way. few more days go by and the water starts to really draw the color from the bog wood. And wouldnt you know it, the scratchs are like floresent now and kinda glow, I see nics jsut about everywher.
Now two days ago I get new track lighting in the room with the tank, and I notice the silicon at 2 of the edges suck, and there is silicon on the outside too, and with the new lighting it stands out like mofo.
And looking through that end peice of glass I notice its not as clear and nice as looking through the front/back or other side.
So this leads me to beleive that peice was replaced.
I know I should have noticed this at the store, but really, I was told brand new, and expected it from a large company like they are.
So I go back today and ask if they have another one i could swtch for. He says it was the only one like it they had in. I complain a bit about how I feel I got a used tank and stuff, and ask if not a direct replacement then I want this other one and I would cover the difference.
He says "I think you sould leave now"
$!$!#$(#$@@$$!@#)_$*So now I sit here wondering if I should go up the chain at the store or just call my CC and do a charge back (for those that dont know it basically means reverse the charge so they are stuck with the bill) and then go somewhere else and buy one that doesnt look like complete garbage.
This is an allglass brand tank.
So should I just go back and talk to someone else? or what?
)
