Norm_Deplume
New Member
- Joined
- Sep 5, 2012
- Messages
- 22
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Hi all, new here.
My son got a 10 gallon tank kit (Marineland brand) for his birthday last month. We got it all set up, got 2 platys in it, and it's nearly all cycled. But we've found that the heater's thermostat is not working anymore; it was 84F in there this morning! It just stays on, getting hotter and hotter, in spite of the fact that we've turned the control all the way down. Marineland won't do anything about it unless we mail the heater back to them first, for them to "evaluate," after which they'll either tell me I'm crazy or will send us a new heater. Customer service lady said that the fish would be fine without heat for a few weeks, but it's getting to be fall, and our house can get pretty chilly overnight in this weather. What is truly safe for our platys? If the temp in their tank falls to 70F/21C will that harm them? Should I forget about their crappy warranty and just buy a new heater?
My son got a 10 gallon tank kit (Marineland brand) for his birthday last month. We got it all set up, got 2 platys in it, and it's nearly all cycled. But we've found that the heater's thermostat is not working anymore; it was 84F in there this morning! It just stays on, getting hotter and hotter, in spite of the fact that we've turned the control all the way down. Marineland won't do anything about it unless we mail the heater back to them first, for them to "evaluate," after which they'll either tell me I'm crazy or will send us a new heater. Customer service lady said that the fish would be fine without heat for a few weeks, but it's getting to be fall, and our house can get pretty chilly overnight in this weather. What is truly safe for our platys? If the temp in their tank falls to 70F/21C will that harm them? Should I forget about their crappy warranty and just buy a new heater?