Well called a different fish store that I have frequented and found out the root of my problem.....so I think I'll be alright, he gave me some suggestions to follow and some things not to do(like keep adding cycle live bacteria) No wonder I was having trouble......well we'll see how it goes.......I hate fs that just try and load you up with chemicals that you should only use once or really dont need if you use one other product just so they can add some $$$$$$ to their bank accounts. Oh well. Well here's a second shot