dusky
Fishaholic
I had the same standard reply too
Yes, at the beginning it may well have been through sheer ignorance that BB allowed the fish to be kept that way - but you would think that after receiving so many complaints about the same thing, which were offering the correct advice, that they would have looked into it further or taken the fish back from the housemates.
It was just horrible to witness because we were all saying it was so wrong and knew it would end like this and was so frustrating not being able to stop it.

well the thing is BB have been in the same situation that loads of newbies find themselves in all the time, they have gone and saught advice, they have provided housemates with instructions and done their best to ensure it is carried out. the fact that the petshop dished out dodgy advise is no more BB's fault than it is the fault of newbies who come on this forum every day with similar situations.