AHHH Stupid infuriating internet companies

[Colin_T]

This is gonna be a rant thread because of my internet company. Feel free to add your rants.

I got woken up this morning by a neighbour bashing and drilling metal. They did this all day yesterday and started again this morning at 6:30am. We have laws about excessive noise before 7am so I tried to contact the council. I sent a message to them via their website but it only allows for a few words. So I tried to send them an email. My email doesn't work.

I have this problem every time my internet company upgrades their software. I can't send emails.

I tried to contact the internet company via their website but they removed their website's contact us form and it only provides a telephone number and I don't have a phone.

I tried to contact them using their online instant chat program and I can't see what is typed. They can't see what I type either.

I tried another chat program on a different browser and the pop up window is tiny and I can barely make out what is written. And there is no way to enlarge the pop up window.

In this pop up window I typed my details and stated my email didn't work and I don't have a telephone. A person responded and the first thing they asked me was for a phone number so they could call me. I asked if they read what I had written and they said yes. I asked them why they asked for a phone number when I specifically stated I didn't have a telephone. They said they need to talk to me. I said wtf are we doing now?

The conversation went on for a few more minutes with them asking me to email them the details. I told them my email didn't work and that is why I was trying to contact them. They then asked me for a phone number (again) and asked me to call them. I did my nut and said I DON'T HAVE A TELEPHONE AND MY EMAIL DOESN'T BLOODY WORK.

They then asked what my name was and I said look at the top of this conversation.

I was then asked for the mobile phone number that was linked to the account. I said, I DON'T HAVE A TELEPHONE. I DON'T HAVE A LANDLINE. I DON'T HAVE A MOBILE PHONE.

They asked for my email address and I told them what it was. They said there is no email address like that. I gave them another email address (an old email address from a few years ago) and they found the account. They are going to put a ticket in to see what is going on.

 

[eatyourpeas]

Oohh, don't get me started!

 

[Colin_T]

That's what this thread is for, to vent your frustrations about bad internet companies. Go on, Do it. Do it,. Do it. vent vent vent

 

[eatyourpeas]

 

[Fishmanic]

Why dont' you have a cellphone? You should have one for emergencies and for issues like you are having now. What if you had a heart attack and needed an ambulance? I rarely use my cellphone but I pay just $20 once every three months which gives more more data and phone call minutes than I'd ever use. Perhaps you have a cellphone service in your location similar to this. Just buy your own cellphone off ebay for little cost. You could also get a magic jack VOIP service for like $40 per year. I use that for most of my calls. Call quality is very good.

 

[Colin_T]

I have no use for a phone normally. And I can't afford to pay $50 a month just to have a phone sitting here collecting dust and getting used once or twice a year.

 

[Fishmanic]

Get a magic jack that works off the internet (VOIP) for $40 per year. you would just need to buy a cheap cordless house phone. If you have a heart attack, you will be glad you have it.

 

[Guyb93]

My internet gets cut off atleast once every other month and they always just give me more mobile data on my phone plan , I have my internet from the same people me and my wife hve our mobile phones works out cheaper and easier to pay one bill , but what they’d don’t understand is my children can’t use the data on my phone and as a lazy parent the internet raises my children and keeps them away from me lol

 

[Fish4dawin]

My internet is kinda bad too. I'm fortunate enough to have my own phone and good internet, but I sometimes get theese very annoyinh input delays. It is frustrating as heck.

 

[Fishiemang]

Man...

I'm.on the complete.other end.of the spectrum darn near. I have cell phones, licensed ham.radio.operator, and several other communications devices.

I spose, comparing to the troubles you outlined there, I have nearly no issues with my ISP. After that explanation of.your woes, yea, put a new perspective on just how on point things are here in America in that sense. Only time I lose internet is if a.storm takes out a line. Modem.drops, just power cycle and back. I was once like yourself. No phones, no internets...nothing. If I wasn't home, I didn't want to be gotten a hold of. Then......I got a.prepay cell phone. Now.....yea. I couldn't imagine not being.connected 100% of the time. Unlimited everything.

I will say that the same people you described working in them help things, I think those people cover the entire globe....haha. We DO have the same tech support for when you do need to call.in.

 

[FishGuest5123]

This is gonna be a rant thread because of my internet company. Feel free to add your rants.

I got woken up this morning by a neighbour bashing and drilling metal. They did this all day yesterday and started again this morning at 6:30am. We have laws about excessive noise before 7am so I tried to contact the council. I sent a message to them via their website but it only allows for a few words. So I tried to send them an email. My email doesn't work.

I have this problem every time my internet company upgrades their software. I can't send emails.

I tried to contact the internet company via their website but they removed their website's contact us form and it only provides a telephone number and I don't have a phone.

I tried to contact them using their online instant chat program and I can't see what is typed. They can't see what I type either.

I tried another chat program on a different browser and the pop up window is tiny and I can barely make out what is written. And there is no way to enlarge the pop up window.

In this pop up window I typed my details and stated my email didn't work and I don't have a telephone. A person responded and the first thing they asked me was for a phone number so they could call me. I asked if they read what I had written and they said yes. I asked them why they asked for a phone number when I specifically stated I didn't have a telephone. They said they need to talk to me. I said wtf are we doing now?

The conversation went on for a few more minutes with them asking me to email them the details. I told them my email didn't work and that is why I was trying to contact them. They then asked me for a phone number (again) and asked me to call them. I did my nut and said I DON'T HAVE A TELEPHONE AND MY EMAIL DOESN'T BLOODY WORK.

They then asked what my name was and I said look at the top of this conversation.

I was then asked for the mobile phone number that was linked to the account. I said, I DON'T HAVE A TELEPHONE. I DON'T HAVE A LANDLINE. I DON'T HAVE A MOBILE PHONE.

They asked for my email address and I told them what it was. They said there is no email address like that. I gave them another email address (an old email address from a few years ago) and they found the account. They are going to put a ticket in to see what is going on.

Ouch! I got a headache just reading that one!

 

[eatyourpeas]

Shall I deploy this little army to all internet companies in the world? Yes? Yes? Do I hear yes?