Juwel light bars, like so much of their gear, have problems. to be honest i'd rip out the juwel ballast's and buy some Arcadia units to replace them. unless you are up to doing dorscys trick. and even then, I'd go for the Arcadia option. true the ballast's will no longer be in the hood (more wires). but they will last a good time, unlike the juwel items.
Honestly, this is a common problem with juwel lights. if its new, take it back to where you got it. if its less than 28days old, exchange is automatic (the item, in law, is assumed to have been faulty on purchase). after that, still return it to the shop (all items come with a full 12 month guarantee, via the maker, but the shop is the go between). if the LFS is, err, unhelpful, contact juwel in Germany. if you have no luck there, its off to trading standards. its not commonly know. but if you buy an iten, from a shop, they have a responsibility that lasts for 6 years. it depends on cost and use though.
Juwel light bars, like so much of their gear, have problems. to be honest i'd rip out the juwel ballast's and buy some Arcadia units to replace them. unless you are up to doing dorscys trick. and even then, I'd go for the Arcadia option. true the ballast's will no longer be in the hood (more wires). but they will last a good time, unlike the juwel items.
Honestly, this is a common problem with juwel lights. if its new, take it back to where you got it. if its less than 28days old, exchange is automatic (the item, in law, is assumed to have been faulty on purchase). after that, still return it to the shop (all items come with a full 12 month guarantee, via the maker, but the shop is the go between). if the LFS is, err, unhelpful, contact juwel in Germany. if you have no luck there, its off to trading standards. its not commonly know. but if you buy an item, from a shop, they have a responsibility that lasts for 6 years. it depends on cost and use though.