Help Dieing Fancy Guppie!

[betta989]

ok so i got a guppie from petsmart yesterday he was eating and every thing now he is just on the ground dieing mabye was it from driving home we went down a really bumpy road it was snowing lightly my mom fliped on the heater Help whats wrong with him/her?!!?!?

 

[betta989]

people plz help =(

 

[betta989]

now i cant find him i think he jumped because theres a part in my tank that is open and i guess i should seal it?

 

[WILDER]

Don't you have a tank lid.
If not you need to get one. For now cover the tank with something like a net.

How many gallons or litres is the tank.
How many fish and which type.
Water stats in ammonia, nitrite, nitrate, and ph.

How long did you climatise the new fish for.

 

[betta989]

i have a lid but he didnt jump he died though

i forgot my tank is 10g and the other fish are fine just stress for him prolly im getting another one if they die in less than 2 weeks you get a new one or ur money back so im fine

 

[WILDER]

It's best to issolate new fish for up to 4 weeks.
Make sure you are climatising the new fish for long enough.
Always check bag water for ph and temp.