Elephant Nose Fish Hurt

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i need help urgently, my elephant nose has been doing realy well for the month that ive had her but recently she has become very thin, when she swims she seems ok but then she starts to swim vertically and just today she has been floating vertically on her tail she looks like she is dead but she is still alive i am extremely worried about her HELP PLEASE i dont know what to do
What kind of tank is she in? Water stats?
 
i need help urgently, my elephant nose has been doing realy well for the month that ive had her but recently she has become very thin, when she swims she seems ok but then she starts to swim vertically and just today she has been floating vertically on her tail she looks like she is dead but she is still alive i am extremely worried about her HELP PLEASE i dont know what to do
What kind of tank is she in? Water stats?


she is in a 140ltr tank its a 3ft long tank. the water stats are perfect ive checked them twice once two days ago and one one hour ago when i noticed her swimming and then her looking dead ... im realy worried about her now
 
live bloodworm, live brine shrimp, she was eating but sadly she passed away but i would still like to know why she got so ill in one hour
 

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