Hi! A bunch of questions/comments for you...
1. how big's your tank?
2. What's in it? (what fish? what plants? any wood?)
3. Did you cycle it?
4. you shouldn't actually replace your filter media ... I know in the instructions it probably tells you to, but the filter company's just trying to make you give them more $$! When you replace a filter media, you're throwing out all the beneficial bacteria, so each time you do this, you're tank is going to go through its cycle again.
5. What kind of light does your tank get? (what kind of lights do you have on the tank, how often are they turned on, and does any direct sunlight hit the tank?)
6. What kind of substrate do you have? (gravel? colored gravel? soil? sand? etc., etc...)
If you can give us that info, I bet we can figure out what's wrong.