Ordered a life glo 6700k because of its sunlight spectrum.
They sent me 2 marine tubes instead (10000k) because they said didn't have the life glo's in stock for another 3 weeks...
Got a refund though and they said I could keep the tubes in the end.
The service was fine, all except the fact that they purposely sent me the wrong product because they didn't have the right one - they should have contacted me (their terms of service dictate that they WILL contact you if they aren't in stock, which I quoted when I asked for a refund...)
I wouldn't base whether you buy from them entirely from my experience though, they are a pretty big site with a lot of products, they have to have done something right. I'd just buy the tubes from them tbh (unless of course they are life glo which still won't be in).