Hi and welcome to the forum
Can you give us more information and post a picture and short 20 second video of the fish?
Set the camera's resolution to its lowest setting so the image will be small enough to fit on the site. Put the video on YouTube and copy and paste the link here.
------------------------
How long has the tank been set up for?
How often do you do water changes and how much water do you change?
Do you gravel clean the substrate when you do a water change?
Do you dechlorinate the tap water before adding it to the tank?
Do you have buckets specifically for the fish, or do you use any bucket in the house?
Have you tested the water for ammonia, nitrite, nitrate & pH?
If yes, what are the results in numbers?
How long have you had the fish for?
What other fish are in the tank?
------------------------
Wipe the inside of the glass down using a clean sponge that does not have any soap or anything else in.
Do a 75% water change and gravel clean the substrate every day until we work out what is wrong. Make sure any new water is free of chlorine/ chloramine before it is added to the tank.
If the tank has been running for more than 2 months, clean the filter if it hasn't been done in the last 2 weeks.
If the tank has been running for less than 6 weeks, do not clean the filter unless the flow rate has slowed down.
------------------------
The following link has information about what to do if your fish gets sick. It is pretty long and boring but worth a read. I recommend printing it out and reading it in bed to help fall asleep.
http://www.fishforums.net/threads/what-to-do-if-your-fish-gets-sick.450268/#post-3804819