Please help

[Tanya farrell]

Just got a new filter , it Eden 522 could someone tell me why the filter isn't working or explain how to set it up so I can work out what I have done wrong , thankyou

 

[Munroco]

don't know if this will help, I have no knowledge of this filter.

 

[Tanya farrell]

No I have seen this one before , but no help