Well, by far and away the best predator of hair algae is the Sea Hare. However, if you have powerheads in the tank, you MUST, repeat MUST cover their inlets up with foam. Failure to do so will lead to a sea hare sucked into the powerhead and killed. Even the hard plastic inlet strainers are NOT safe enough to use with these animals. Also beware that Sea Hares are exceptional bulldozers.
Other than Sea Hares, urchins do a great job, again bulldozers. And if the tank is big enough, a Tang will keep it at bay.
However, your friend still needs to cure the root-cause of the problem, excess nutrients, most likely phosphates or silicates.