Does This Seem Right To You?

[chickenlady]

I'm confused.

Just before Christmas we purchased a new lighting system for our Jewel 150 aquarium (the first one packed up after 2 years, so was obviously out of warranty). However, the replacement only worked for three weeks - so we took it back and had to wait a further three weeks for the replacement which we picked up today. We asked for a new warranty dated with today's date (for the lights which we picked up today) but the lfs said that the warranty was dated for the lights which we bought before Christmas .

I would have thought we should have had a new warranty dated for today's purchase - not one dated for before Christmas? Is this legal?

 

[newtotropical]

Hi. The supplier has to "restart" the warrenty from the date you picked up the replacment. Sale of goods act.

 

[chickenlady]

Many thanks for the info. Much appreciated.

 

[newtotropical]

 

[newtotropical]

By the way the best way to ensure you get the warrenty when you return something is to get the store to credit it back to you and recharge for the new one!! Not always easy!!