Oh if you actually call up e-bay... they have a wicked support... just call em up and give them your info... they will ask security questions then u tell them your problem and they will fix it for u... Its up there with the best IT support iv ever dealt with
haha I feel like a spokesperson for ebay haha... BUT they are good and cheap plants... The one i buy off of has free shipping so i pay no more then 10 US for a plant AND they are really nice..