Thanks for the reply, it has totally gone as far as it looks. The shop isn't at all a responsible shop, they sold a boy two turtles in a 2ish Gallon tank, but didn't tell him that he needed special UV light and the size of the turtles, luckily he gave them to an LFS in my town and they know how to look after them. It's a garden centre, and the majority of them are mainly chain stores, so that explains it all. (I'm not saying all chain stores are bad), but most are, although I have discovered Pets at home to be quite good, when I bought my new filter they told me i'd need to get beneficial bacteria on it, but I already said I know. I should of listened to them and see if their advice was any good.
Neal