Sump Media

I have a layer of 'filter floss' before my bio balls, this removes any large particles before they get to the bio balls, maybe this would help you?
 
Stick some filter floss/filter foam to get the larger bits of dirt first off.
bio balls or whatever are great for gathering nitrifying bacteria but are not good to get the large bits of waste.
 
A a filter pad will remove any debris before the water works its way through the rest of the filtration.

Filter
 
I have a tray of foam and floss pads which the water goes through before it reaches the bio media in my sump.
 
I have had a couple of jumping fish in the past that jumped into the trickle filter and fell all the way through all the bio balls to the bottom of the bio ball chamber (I have an Aqua Medic Anthias 120) - so we had to take all the filter balls out to get the fish back. They were all fine and acted completely normally when added back in the tank. So the foam/floss pads will prevent that happning.
 

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