Great Lfs Knowledge And Service

andywg

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All too often people moan about bad lfs employees getting somthing perhaps wrong when they have never been taught different. As a result, I want to relay the below.

I saw a lovely pink frogfish around 4-5" long in the SW display tank at Swallows in Rayleigh (actually I missed it, discounting it as sponge, but Nina pointed it out to me). I asked the guy in charge of the SW section and he stated it came in as Antenarris biocellatus and though it had eaten live food, had not been seen eating dead yet. I asked if they would sell, and the price returned was £120. I enquired about the species as the spot did not seem as prominent as I recalled for A. biocellatus and the last thing I want to do is buy something like A. ocellatus which gets to 15" long when I don't have a tank to hold it.

I was sent to see someone else who spent some time looking at the fish and looking through a Marine fish atlas in an attempt to identify. Ultimately the frog moved and I had a go at counting rays (13 I saw) but without a more scientific guide I was at a loss as to which fish it could be (a search of my own books indicate the possibilty of A. sanguiness a true rarity).

In the end I decided agaisnt buying the fish as the only tank for it is holding shrimp for the current frogfish.

However, I would like to post up that there are a number of lfs with great experience (the original guy I asked laughed about how all suppliers list most frogfish as Histrio histrio). Remember, were it not for lfs, most of us would not be in this hobby.
 
Rods-reef, its near chicago, the owner has his own fish food company that just went national not long ago, he is probably as smart as a marine biologist, he breeds/bred saltwater fish, he is a good business man who has life over money. With this everyone in my reef club loves him, anyway ive never met him yet though lol, but ive seen him talk on forums.

The manager at a fish store near me, knows his stuff, wont cheat me, wont lie, and again life over money, unfortunately not all the employees there think the same way lol.
 
I have only heard bad advice from one shop near me. The other two I use seem excellent for knowledge, ones wharf, the others fish inc(only been there once, but the man running it seems to know alot about fish)
 
Sometimes you get very good advice from unexpected corners, too. Pets@home is a chain that is frequently reviled in these forums, but I had a brilliant talk on cichlids from the fish guy in my local Pets@, he really knew a lot. He was also most helpful finding me the bits for the sponge filters etc that I needed and had lots of good ideas for setting up breeding tanks. Just goes to show one shouldn't be too prejudiced.

I am unfortunately not near any of the famous shops, the sort of shop that makes the top 20 in PFK, but I am saving up for a birthday treat trip to Wholesale Tropicals and Wildwoods and I am really looking forward to it.
 
Out of the 4 large fish shops in my town only 1 person know`s exacly what there talking about, the rest only know bits and peices, not enough to establish a aquarium for a long period of time without problems! ;) ;) ;)
 
Agree with dwarfgourami - I have to say, i'm dead impressed with Pets at Home in Crayford - advice from everyone i've come across is completely sound :)

Probably because it's one of these stores where the aquatics section is a separate bit altogether from the rest of the shop so they can have fish specialists, rather than including bunny lovers who don't like icky fish :lol:

Can't fault them really - though my marine knowledge isn't that great, but everything looks healthy enough :)
 
The majority of the time chain stores have less knowledgeable staff as they have more positions to fill; having said that I don't think I have ever received incorrect information from any stores in my local area.

There are 3 in particular that have expert knowledge in all fields and have never steered me wrong.

I like to think I give good advice to customers :p
 

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