Recent content by platypuss

Hi Hogan I have replied to your e-mail - i am concerned about the size of ther gouramis i was given but she did check with her manager and said if i had any problems to go back

Do I turn the pump off and take water from bottom, or doesn't it matter. I don't want to stress the fish more than I have to?

The 'service kit' = filter with sponge in it - the same with the first aid kit, although the sponge is green but I don't know what else is in the filter as it does not tell you- when i changed it for the first aid kit, it had a white sponge with black and white 'stone' underneath - if that helps

The sachet is 'according to the pack' is a treatment for the illnesses - I have lost faith in these products as they condradict instructions on the pack to the printed instructions inside. I do have a new filter which contains stress coat/ zyme sachets. I will not be able to get to a pet...

On the first aid kit instructions it says do not leave it for than 7 days and must be replaced with a standard cartridge but on the full instructions it tells you to leave in for 21 days - I am confused!! - it is supposed to treat white spot - or did you mean add a further treatment for whitespot?

One of the neons is covered in white spots and looks very unhealthy - would it be worth taking him/her out of the tank - and you are right I do not have another tank to put it in. The platy has just eaten one of the babies - I feed them two flakes a day and they still look for food - I do not...

The first aid kit is made for the biube by reef one and is supposed to treat most fish problems ( ie stress, wounds, ulcers, white spot, or gill and skin parasitic attacks - it has a complete new filter with 2 sachets of water treatment. I changed the existing filter with the first aid one...

Thank you for replying straight away hogan. I followed the 'first aid' filter instructions and have to add another packet of white powder after 7 days then replace the filter a further 7 days after that. I have not got any water conditioner - is there one that you recommend or shall I use the...

I purchased a biube as I have never kept fish before. I followed all the instructions and waited 28 days before adding fish. I was told at the pet shop 2 platys and 7 neon tetras would be ok to put it. They seemed to settle in fine and the next couple of days had baby platys. Now here comes...