Python Products

[enchanted]

Sunday my pump stripped AGAIN. I was extremely angry and emailed python. I was blunt and said that unless they changed there pump design I would be discontinuing use of their product because it was easier to syphon and refill with a hose than deal with a pump that keeps stripping out and flying off.

Well, I got an email back last night. It seems they had a bad batch of Brass fittings (which I have a brass and plastic, one on each sink) so they are going to send me out a new brass fitting and a new pump for free.

Motto: It is always worth the time to email the manufacturer.

 

[NickT]

i gotta e-mail them too! i lose small chunks of the brass every time i put the valve on. its so bad i just leave it attached.

 

[guppymonkey]

Is the Python that much of a bother? I was thinking about getting one because I hate carrying a ton of buckets every couple days to do water changes but if it breaks easily then I might not!

 

[Apache]

Is the Python that much of a bother? I was thinking about getting one because I hate carrying a ton of buckets every couple days to do water changes but if it breaks easily then I might not!

I LOVE my Python, haven't had any problems with it (but sounds like if I did they'd be very helpful!), and once I got used to it, it takes no time at all to do all my tanks...