Did you cycle your tank? (where yo establish bacteria colonies in your filter, by either fish-in cycle where the fish produce the ammonia that feeds the bacteria or doing a fish-less cycle, where you supply the ammonia)
Don't listen to what the instructions say on the box regarding changing the filter media every so often! If your filter media starts falling apart just add new media to it, so it can be seeded with bacteria from the old media! Otherwise you lose your bacteria and have to cycle your tank all over again!
To maintain a healthy tank (after a tank/filter is cycled) it is recommended to do weekly water changes. Most people do between 30 - 50% every week.
Do you have a liquid test kit to monitor your levels of ammonia, nitrIte and nitrAte?