Tetratec 600Ex Problems Problems Problems!

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Bundestaffy

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Hi all,
Im a newbie on fish forums,so be nice :) .
I bought a Tetratec 600ex about 6 months ago and have had nothing but problems with it(leaking and low/no flow, ive replaced the main body seal twice, 2 new hose adaptors ( and another one broke this morning) currently the thing has no water flow at the morning, it seems to happen a few hours after cleaning the motor head (ive had to do this a few times just to get the water moving). Just wondering if anyone has the the uk helpline number or the German helpline (Brit living in Germany :rolleyes: ) please please could anyone post it for me. ive tried doing the online form but i keep getting a failure notice, so as you can see this situation is getting quite irritating. :shout: !!!!!!!!!!!!!!!!!!!!
 
http://www.tetra-fish.co.uk/tetra/go/619E75CA99AEEEA02CE2D6A008C7A35E/?lang_id=20

Don't know if this is what you're looking for, there's a number at the bottom, hope this helps, sorry to hear you're having so much bother, I have the EX700 and it's been ok so far, touch wood :good:
 
http://www.tetra-fish.co.uk/tetra/go/619E75CA99AEEEA02CE2D6A008C7A35E/?lang_id=20

Don't know if this is what you're looking for, there's a number at the bottom, hope this helps, sorry to hear you're having so much bother, I have the EX700 and it's been ok so far, touch wood :good:
Really appreciate your help :good: big thankyou!!
 

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